Complaints rise over lenders and customer hardship help

By Aaron Bunch
Updated April 3 2024 - 3:35am, first published 3:30am
Finance ombudsman David Locke is concerned about a rise in complaints about some lenders. (Mick Tsikas/AAP PHOTOS)
Finance ombudsman David Locke is concerned about a rise in complaints about some lenders. (Mick Tsikas/AAP PHOTOS)

Complaints about how lenders handle requests for hardship assistance are on the rise, the financial sector ombudsman has reported.

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