"I can assure the family this will be extremely comprehensive."
Those are the words of Peel Health Campus chief executive Andrew Tome as he launched an investigation into the death of a Mandurah man after his wife said his organ failure was dismissed as back pain.
This comes following the outcome of the report into the death of Aishwarya Aswath at Perth Children's Hospital, which found hospital failures contributed to her passing.
Julie, who didn't share her last name, told 6PR she took her husband to Peel Health Campus on April 23 after he was experiencing severe back pain and a fever.
"After a four hour wait in emergency the doctor didn't even examine him," she said.
"He brushed it off as being back pain. He sent us home with strong painkillers."
Julie said three days later she had to ring an ambulance at midnight for her husband.
"Unfortunately, things went from bad to worse and my husband is in Charles Gardiner Hospital with organ failure," she said as her voice wavered with sadness.
"This weekend I will be turning off his life support and he's only 65 years old.
"I just can't believe they can be so blase. They didn't even take any blood if they had taken blood they would've picked up that he had an infection."
Peel Health Campus chief executive Andrew Tome said he was saddened to hear Julie's experience, which she bravely shared on radio.
"I wish to express my deepest sympathy to Julie and her family," he said.
"I appreciate this will be an incredibly difficult time for them.
"I would like them to know that when the time feels right for them, I would welcome the opportunity to meet Julie and answer any questions she may have about her husband's care."
Mr Tome said Peel Health Campus were in the process of conducting a review into the man's death.
"Our process will include a detailed investigation and analysis of all care provided," he said.
"We will examine the medical notes to see exactly what happened and speak to staff who worked that shift."
Work was completed on a new emergency department at the Peel Health Campus in February.
During a visit to Mandurah, Health minister Roger Cook said the upgrade would mean patients could get the care they need.
"This is an important part of the redevelopment as it means we have better patient flow, it means we can deal with the workload in the emergency department much better, and more importantly it means patients can get the care they need in the place in which they live."
In November 2020, the state government also promised a $152 million upgrade and to end the privatisation of the Peel Health Campus by 2023.
