Mandurah Travel and Cruise named travel agent of the year

Mandurah Travel and Cruise was named Travel Agent of the Year for cruise at an international conference held in America last week.

Upon accepting the award at the W Hotel in San Francisco, Annette Porter said it reflected the dedication of the agency’s staff and the strength of the cruise sector to the global travel industry.

“Cruising is a very large part of our business and with new and different ships coming out all the time it is essential to keep up to date with training courses, ship inspections and of course the occasional cruise,” she said.

“We’re proud to have a team with over 125 years of travel experience between them who continually train for the skills needed to ensure their clients receive the very best information, advice and booking service available.”

The Independent Travel Group Forum conference was attended by over 250 agency owners and principals, with the award recipients selected on criteria including marketing, sales, customer ratings and feedback.